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Highly recommended. We used this solution for years. Really expert, simple to make use of and handle would certainly suggest without doubt. The solution provided by OfficeHQ is professional. The backend system is instinctive and accommodates our business demand for overflow telephone calls. Most significantly the operators are based in Australia. I would suggest any tiny business searching for an online function to think about the service offered by OfficeHQ.
As a local business, every brand-new company lead matters. In making use of OfficeHQ, we're positive that not one of our useful leads will be missed out on regardless of the time of day. We enjoy the flexible service offering and find it to be a cost-efficient method to offer 24/7 function to our customers.
Would certainly advise them to others. We've partnered with OfficeHQ to provide our customers friendly receptionists to manage our phone calls when our group are busy, as a real person is a lot better to talk with than voicemail we locate! We use their solution for specific project sales lines, the office line and mobiles when we remain in conferences or onsite predominantly.
They happily and expertly handled a lot of my calls when we were a little short-staffed. Great solution. Many thanks. We have been making use of OfficeHQ for a number of years now. Their solution and reliability is literally foolproof. In our capacity of a health and wellness care company, having all unanswered phone calls received as messages in real-time as e-mails is indispensable.
In the start-up stage for my legislation practice, I decided for a digital function service to stay clear of the expenses of a permanent receptionist. There was some preliminary apprehension around whether the setup would be smooth and whether a high criterion of call experience for my customers can be maintained, but it's been fine.
OfficeHQ have actually made a massively favorable difference to our service for the past 18 months. As a tiny and active group, we do not have capability to manage new lead phone calls on a routine basis.
Calls are responded to by friendly, well-spoken virtual assistants and we receive timely emails including the new telephone call details. Fantastic firm to manage. The setup with Markus was outstanding and incredibly professional. Has actually been extremely handy for our small company specifically with team taking leave or when they are off ill.
Our organization runs a very busy call centre and we use OfficeHQ for call centre overflow to take those calls we're incapable to promptly manage. We've discovered the service to be absolutely smooth with all phone calls being answered on an extremely prompt basis with instantaneous messaging and real-time coverage.
The procedure of setting up our business was so simple and the client solution is superb. Having actually utilized your solution constantly for 15 years (considering that 2007), OfficeHQ has really established the benchmark for this sector.
Price-wise: nothing else solution available comes close! Not a single price rise throughout all this time around. Discuss taking a solution for approved it really doesn't get any type of much better than this. Thank you for the years and years of quality service you have provided my business. 100% suggested an outstanding solution and super-friendly personnel.
Customers commonly qualify our solution by calling us before they book, so it is sales essential that our phone is always addressed properly and immediately. OfficeHQ does that for us when we are remote to the office.
That ultimately never ever occurred, as the solution from the operatives in this firm have been so good that they have actually practically entered into the FireCrunch group. The virtually immediate relay of client calls by email and text to our field operatives allows us to respond to consumer enquiries without delay, plus the form system established permits straight packing to the FireCrunch CRM without any manual transfer called for by FireCrunch.
OfficeHQ we take into consideration the very best at this. What a superb service partnership. I involved with OfficeHQ when I started my professional solutions company in March 2008. It resembled having my own individuals simply down the hallway. I could be anywhere in the world and be positive an actual person would certainly be there to take a call from a customer.
I highly advise OfficeHQ. As I move right into retirement, I am really grateful for the assistance from the team at OfficeHQ.
We have been using OfficeHQ for over ten years and it's such a perk to be devoid of staffing headaches, such as when they call unwell. With OfficeHQ as component of our group, there is constantly someone offered to answer telephone calls. OfficeHQ makes sure calls to HR National are answered 24 hours a day, 365 days a year.
I have been very satisfied with their service over the previous 18 months. We are an extremely active realty firm that requires quick and efficient service for all of our calls. From taking home enquiries, to providing info regarding "open for examinations" to purchasers, OfficeHQ has had us covered.
OfficeHQ provides us the capacity to do what we do best, both in the clinic and off-site. receptionist service for small business. We're assured in recognizing we'll never ever miss a vital telephone call or possible consultation, all for a portion of the expense of having our own assistant.
I might not rank OfficeHQ and their solution highly sufficient. We have actually been functioning with OfficeHQ for over 8 years. We are no longer interrupted with telephone calls, consumers' information are taken accurately then you can select email or SMS notification.
Well done OfficeHQ, we would be shed without you! Stop Sound Windows has been making use of OfficeHQ for lots of years.
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